Hi,
My wallet was stolen this weekend and I had to cancel all my credit cards, including the one that my subscription items bill to. I should have a new card within a week. As soon as I do, I'll update my card info here. Can you guys hold my subscription stuff or something until my new card shows up? I don't want to miss an installment of anything.
Thanks!
Man that stinks! Had something similar happen to me earlier this year.
Until you change your credit card information, Paizo will try to charge the old number, and if it fails they will send an email with instructions and give you another chance to change the credit card information. Since you should have your card within a week, you in all probability won't have any problems.
-- david
Papa.DRB
My wallet was stolen this weekend and I had to cancel all my credit cards, including the one that my subscription items bill to. I should have a new card within a week. As soon as I do, I'll update my card info here. Can you guys hold my subscription stuff or something until my new card shows up? I don't want to miss an installment of anything.
Director of Sales
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What Papa-DRB said. :)
If we try to charge your card and it fails, you will receive an email with links you can use to change the payment method. At that time, we will put a timer on the order (and that order only) for about six weeks, after which the order will be automatically canceled.
You can also change your payment method for your subscriptions at any time by going to your My Subscriptions page, or your My Payment Methods page.
We expect to process the next subscription shipment later this week.
Thanks,
cos