Order #1427126 book missing pages?


Customer Service


It took me nearly a month to find out, as I've been going primarily off of my PDF of the book, but my copy of The Varnhold Vanishing is missing something close to 14 pages (as pointed out by my friend who wanted to read part 3 of the fiction bit only to find that it wasn't there). Would it perhaps be possible to get a fixed copy stuck in with the next subscription shipment? And purely out of curiosity, has anyone else had the same issue? We had a chuckle after scratching our heads for a while.

Thanks for your time. Customer service aint always pretty I know. Keep up the good work.

- Josh

Paizo Employee Director of Sales

Scissors Lizard wrote:

It took me nearly a month to find out, as I've been going primarily off of my PDF of the book, but my copy of The Varnhold Vanishing is missing something close to 14 pages (as pointed out by my friend who wanted to read part 3 of the fiction bit only to find that it wasn't there). Would it perhaps be possible to get a fixed copy stuck in with the next subscription shipment? And purely out of curiosity, has anyone else had the same issue? We had a chuckle after scratching our heads for a while.

Thanks for your time.

I've put a replacement copy into your sidecart to go out with your next subscription shipment.

Thanks,
cos

Spoiler:

Scissors Lizard wrote:

Customer service aint always pretty I know. Keep up the good work.

- Josh

WHAT ARE YOU TRYING TO SAY?!? Customer Service is ALWAYS pretty!

Just look at this guy!


Yurrrf.... urfff.... blegh. I mean, yeah. Ahem.

Apologies. Very pretty indeed!

Much much appreciated, sir.

=)

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