Error in Shipment content

[Barovan]

Just opened my heavy box and found that instead of my copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition I had a copy of Pathfinder Adventure Path 34 Kingmaker: Blood for Blood. Anyway as of now I am short one copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition.

Thank you.

Please let me know if you need any more information.

[Cosmo]

Barovan wrote:

Just opened my heavy box and found that instead of my copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition I had a copy of Pathfinder Adventure Path 34 Kingmaker: Blood for Blood. Anyway as of now I am short one copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition.

Thank you.

Please let me know if you need any more information.

I apologize for the mix-up! I will put a replacement copy of Sargava in with your next subscription shipment. Please feel free to keep the PF#34 with our apologies.

thanks,
cos

[bugleyman]

Cosmo wrote:

Barovan wrote:

Just opened my heavy box and found that instead of my copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition I had a copy of Pathfinder Adventure Path 34 Kingmaker: Blood for Blood. Anyway as of now I am short one copy of Pathfinder Companion: Sargava, the Lost Colony (PFRPG) Print Edition.

Thank you.

Please let me know if you need any more information.

I apologize for the mix-up! I will put a replacement copy of Sargava in with your next subscription shipment. Please feel free to keep the PF#34 with our apologies.

thanks,
cos

I just wanted to say for any Paizo folks listening: Excellent customer service like this is not lost on us. We value it, and we are willing to pay for it. For instance, I just bought a few PDFs I'd been eyeing, largely because I saw a similar thread this morning. Keep this up, and I'll gladly keep looking for reasons to send you money. ;)

[Barovan]

I agree and I appreciate the quick response, I am giving the AP mod to our GM so I will not be tempted to read it. Better no temptation.

[Cosmo]

bugleyman wrote:

I just wanted to say for any Paizo folks listening: Excellent customer service like this is not lost on us. We value it, and we are willing to pay for it. For instance, I just bought a few PDFs I'd been eyeing, largely because I saw a similar thread this morning. Keep this up, and I'll gladly keep looking for reasons to send you money. ;)

All according to my evil plan... er.. I mean... THANKS!