Shipping Concern for End of July Shipment


Customer Service

Scarab Sages

I am moving at the end of July.

I know we are receiving two shipments in July. Can you be more specific as to when they will be shipped/arrive to me, so I know when to change my address, as I don't want my pre-GenCon shipment lost in the mail (it is way too expensive and awesome to get lost!)

I will be in my old place until July 27. Arriving in my new home July 29th. How do you suggest I handle this?

Heather Goodman

Paizo Employee Director of Sales

Heather Goodman wrote:

I am moving at the end of July.

I know we are receiving two shipments in July. Can you be more specific as to when they will be shipped/arrive to me, so I know when to change my address, as I don't want my pre-GenCon shipment lost in the mail (it is way too expensive and awesome to get lost!)

I will be in my old place until July 27. Arriving in my new home July 29th. How do you suggest I handle this?

Heather Goodman

These shipments are broken down pretty thoroughly on this post at the top of the forum.

The short version: Your July shipment will probably go out sometime around July 6-9, so it will probably reach your current address in time (no guarantees, however). Your "August" shipment will be shipping out sometime during the week of August 26-30. This will not make it to your current address in time, and you will want to have the address changed before we create this order (sometime around July 21st).

Therefore, my suggestion is that you either wait until you receive the "Now shipping" email (and PDF access) for your July shipment on or around the 6th, and then change your shipping address at that point. Or, we can wait until after the current shipment goes out, and then suspend your subscriptions until you are at the new place. We'd then unsuspend in early August and you would get both shipments at once, then.

The first option will get your stuff to you upon it's release, but there is always a chance that some unexpected delay or mistake can occur and it may not arrive in time. The second option will certainly get to the right address, but not until mid-August.

Thanks,
cos

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