Subscription Delay Request


Customer Service


Hello,

I have a subscription for the Pathfinder Roleplaying Game, and should be receiving the GM Screen and Game Master's Guide sometime this month. I was wondering if it would be possible to delay that order until the Player's Guide was ready, and ship it all together?

Paizo Employee Director of Sales

Fraust wrote:

Hello,

I have a subscription for the Pathfinder Roleplaying Game, and should be receiving the GM Screen and Game Master's Guide sometime this month. I was wondering if it would be possible to delay that order until the Player's Guide was ready, and ship it all together?

I cannot do this exactly how you've requested. I have suspended your subscription. It will remain suspended until you request that it be unsuspended. Once it has been unsuspended, all the items that were skipped during the suspension will be added to the next subscription shipment after the subscription has been resumed.

This means that it is up to you to request that your subscription be unsuspended after we process the current shipments, and (to avoid a delay) before we process the next shipment on or around the 21st. The best time to send your request (in order to get what you're asking for, with the least possibility of delay), will be next week. Between the 14th and the 17th would be ideal. I can assure you that your shipments will now be combined, but it is possible that the shipment could get delayed by a few days.

Thanks,
cos


I'm requesting the subscription be unsuspended. Thank you for the assistance.

If there's a way to get things sent sooner rather than later, that would be great, but if it's easier to wait until the next item is shipped (which would be in august, being the Advanced Player's Guide? which would suck, but that's how the kobold crumbles I guess) then that works too.


bump

Paizo Employee Director of Sales

Fraust wrote:

I'm requesting the subscription be unsuspended. Thank you for the assistance.

If there's a way to get things sent sooner rather than later, that would be great, but if it's easier to wait until the next item is shipped (which would be in august, being the Advanced Player's Guide? which would suck, but that's how the kobold crumbles I guess) then that works too.

I have unsuspended your subscription and processed the order to bring you up to speed. You should have just received your confirmation email.

Thanks,
cos


Killer, thank you Cosmo, you're the man.

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