Subscription and gift certs.


Customer Service


I got a Paizo gift certificate so I wanted to pick up a few more items. If I order them alone it would apply the credit, but when I add it to ship with my next subscription shipment it applies none of the store credit.

Will the store credit be applied first when shipping out the order? That is what I would like to happen but can't seem to find a way to make it work that way.

Paizo Employee Director of Sales

Zexsudel wrote:

I got a Paizo gift certificate so I wanted to pick up a few more items. If I order them alone it would apply the credit, but when I add it to ship with my next subscription shipment it applies none of the store credit.

Will the store credit be applied first when shipping out the order? That is what I would like to happen but can't seem to find a way to make it work that way.

Unfortunately, the same system design that prohibits store credit from being applied to subscriptions also prohibits it from being applicable to subscription shipments (it is, in fact, the main reason store credit cannot be used to purchase subscriptions).

I will send you an email with some other options and see if we can work something out.

Thanks,
cos

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