Pathfinder Subscription


Customer Service


Paizo Customer Service,
I recently renewed my Pathfinder Subscription starting with
Pathfinder Adventure Path #31: Stolen Land. It's been about two weeks since Rivers Run Red came out and I still have not recieved an email. I was looking at my subscription info and I do not see Pathfinder Adventure Path #32:Rivers Run Red listed anywhere. Under "ongoing subscription" all I see is:

Most recent volume:
Pathfinder Adventure Path #31: Stolen Land (Kingmaker 1 of 6)
(PFRPG) Print Edition shipped 04/15/10 via USPS Package Service
(estimated 4 to 8 business days in transit)

Next volume:
Pathfinder Adventure Path #33: The Varnhold Vanishing (Kingmaker 3
of 6) (PFRPG) Print Edition is scheduled to ship late May or early
June 2010

I just wanted to make sure that I will be receiving River Run Red
through my subscription.
Thank You,
Evan Whitefield

Paizo Employee Director of Sales

Evan Whitefield wrote:

Paizo Customer Service,

I recently renewed my Pathfinder Subscription starting with
Pathfinder Adventure Path #31: Stolen Land. It's been about two weeks since Rivers Run Red came out and I still have not recieved an email. I was looking at my subscription info and I do not see Pathfinder Adventure Path #32:Rivers Run Red listed anywhere. Under "ongoing subscription" all I see is:

Most recent volume:
Pathfinder Adventure Path #31: Stolen Land (Kingmaker 1 of 6)
(PFRPG) Print Edition shipped 04/15/10 via USPS Package Service
(estimated 4 to 8 business days in transit)

Next volume:
Pathfinder Adventure Path #33: The Varnhold Vanishing (Kingmaker 3
of 6) (PFRPG) Print Edition is scheduled to ship late May or early
June 2010

I just wanted to make sure that I will be receiving River Run Red
through my subscription.
Thank You,
Evan Whitefield

It looks like your subscription was trying to skip the second volume. I have put a Pathfinder #32 into your sidecart, to go out with your #33 at the end of this month. If you would rather it shipped sooner, then feel free to hit the "Ship As Soon As Possible" button in the sidecart area of your account page.

Thanks,
cos


Cosmo,
Thanks for the quick response. If I wait till the end of the month for #33 will I be saving much on shipping? If not I'll probably have it ship as soon as possible. If I can save a few buck by waiting is there any chance of getting #32 for download now while I wait?
Thanks,
Evan Whitefield

Grand Lodge

I'm having this same problem. I'm not actually running the Path yet (game starts on the 2nd of June!), but I'll need this eventually. Is there a problem with the ordering system?

Thank you.

Paizo Employee Director of Sales

Sean,

I have put a copy of Pathfinder #32 into your sidecart, as well.

Both,

As far as whether or not to ship it right away, the choice is yours. We currently expect the next Pathfinder sometime around the 17th, so the next shipment should be sometime that week or the next.

If your books ship together, then you will pay one shipping and handling fee. If you ship #32 as soon as possible, then you will pay shipping and handling for two separate shipments.

As with all subscription shipments, the PDF becomes available when the book ships.

Thanks,
cos

Grand Lodge

Thank you, Cosmo!

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