Order 1385316

[Manannan]

Hey guys I am still waiting for my order to arrive. It was shipped on the 18th of March and although we have had problems with volcanoes over here in the old world my Paizo orders have never taken this long to arrive before.

can you help?

Mana

[Cosmo]

Manannan wrote:

Hey guys I am still waiting for my order to arrive. It was shipped on the 18th of March and although we have had problems with volcanoes over here in the old world my Paizo orders have never taken this long to arrive before.

can you help?

Mana

At this point, your order is most likely just delayed. The estimated transit time for your order is 9 to 36 business days. Nine business days after the date of shipment was March 31st, but 36 business days won't be until the end of next week.

Your order should be showing up any time, now. If you still havent seen it after a couple of week, please let me know and I'll take another look at it then.

Thanks,
cos

[Manannan]

Cosmo wrote:

At this point, your order is most likely just delayed. The estimated transit time for your order is 9 to 36 business days. Nine business days after the date of shipment was March 31st, but 36 business days won't be until the end of next week.

Your order should be showing up any time, now. If you still havent seen it after a couple of week, please let me know and I'll take another look at it then.

Thanks,
cos

Cos,

I still haven't received my order. Pretty sure it should have arrived by this point. Could you please take a look at my order please.

Mana

[Sara Marie]

Manannan wrote:

Cosmo wrote:

At this point, your order is most likely just delayed. The estimated transit time for your order is 9 to 36 business days. Nine business days after the date of shipment was March 31st, but 36 business days won't be until the end of next week.

Your order should be showing up any time, now. If you still havent seen it after a couple of week, please let me know and I'll take another look at it then.

Thanks,
cos

Cos,

I still haven't received my order. Pretty sure it should have arrived by this point. Could you please take a look at my order please.

Mana

The 36th business day would have been about May 10th. I'm hesitant to send the replacement this soon after the estimated window as delayed international packages often show up in the couple of weeks after the estimated window.

You may want to check with your local customs office or post office to make sure the package isn't being held there. I've had a number of international orders that get held at customs for pick up, but some how the customs offices fails to let the recipient know there is a package waiting for them.

thanks,
sara marie

[Manannan]

I'm still waiting for my delivery and have contacted my local post office who are not holding any packages for me. I also contacted my customs office who told me that they normally send a letter to let you know when they are holding a package for collection and they have not sent me any communications.

regards,
Mana

[Cosmo]

Manannan wrote:

I'm still waiting for my delivery and have contacted my local post office who are not holding any packages for me. I also contacted my customs office who told me that they normally send a letter to let you know when they are holding a package for collection and they have not sent me any communications.

regards,
Mana

Thank you very much for your patience! At this point, I think we can fairly give it up for lost (this is generally when it shows up, by the way -- RIGHT after we give up on it).

I have set you up with a replacement order, for which you should have just received a confirmation email. Please take a moment and double check the shipping address, and let me know if it isn't correct.

Thanks,
cos