| Brandon Hodge Contributor |
This is an order for three badges and three banquet tickets.
Is there any ability to refund these? Sadly, my group has all had scheduling or financial issues come up preventing us from attending.
Any assistance is VERY much appreciated!
Brian;
I am very much in need of one of your banquet tickets. Could we work out a transfer arrangement and I'll reimburse you? I'd appreciate it a ton!
(It is pretty easy to do on the site through your account)
Brandon
| Brian E. Harris |
Fleece66: I'm not opposed to the idea completely, if Paizo can refund/credit the purchase of the other tickets, and they're cool with me transferring one to you first.
(Paizo CS: This thread said it had 3 posts before I posted, but I only see two - did something get deleted?)
(Edit: Now it says there's 4 posts.)
| Brandon Hodge Contributor |
Yeah -I see the same post number discrepancy -it popped up right after my first post. Weird.
Cosmo posted some instructions last week for transferring tickets when Hugo was on the prowl. Here they are again, and I don't imagine it would interfere with your refund or anything, but we could wait for a response, too. Of course, I'd paypal you the reimbursement.
Here are Cosmo's instructions from last week:
Go to your My Account page and click on the My E-tickets link. You will see the tickets there. Click on the "Transfer" button on your banquet ticket, and then click on the "Transfer Only this E-Ticket" button. This will bring up two dialog boxes, one for an email address and one for an avatar name. Enter Brandon's avatar name into the avatar name box. Make sure you enter it exactly (for best results, copy-paste his avatar name form one of his posts). Then hit find. (mine, obviously, is Fleece66, and my email is pegleg at prodigy dawt net)
You will be prompted to enter a message for the email notification. After you're done, hit "Preview".
When you're ready, hit "Transfer". As soon as you hit the transfer button, your ticket is gone and it will belong to the new Paizoian.
Let me know if this works for you or not. We tried to build this so the process would be self-explanatory, so your feedback will help!
Let me know, Brian! I'd really appreciate it!
Brandon
Cosmo
Director of Sales
|
Brian,
Please shoot me an email to customer.service@paizo.com to let me know how what your plans for the Banquet tickets will be. I will issue the refund ocne I've heard from you.
Thanks,
cos
| Brian E. Harris |
So, Brian -they're cool with it! Does this mean we can do a transfer since Cosmo offered a refund for the remainder? Please let me know and I'll paypal you ASAP. Man -I would really, really appreciate it.
Brandon
We're good if Cosmo's good! My PayPal email is
Timitius
Wayfinder, PaizoCon Founder
|
Fleece66 wrote:We're good if Cosmo's good! My PayPal email is ** spoiler omitted **.So, Brian -they're cool with it! Does this mean we can do a transfer since Cosmo offered a refund for the remainder? Please let me know and I'll paypal you ASAP. Man -I would really, really appreciate it.
Brandon
Hey Brian,
Sorry to hear you won't make it! If you are looking for takers, I know Hugo (butterfrog) may be looking for another banquet ticket for his wife... I'll tell him to check this thread!
Tim
| Brian E. Harris |
Brian E. Harris wrote:Fleece66 wrote:We're good if Cosmo's good! My PayPal email is ** spoiler omitted **.So, Brian -they're cool with it! Does this mean we can do a transfer since Cosmo offered a refund for the remainder? Please let me know and I'll paypal you ASAP. Man -I would really, really appreciate it.
Brandon
Hey Brian,
Sorry to hear you won't make it! If you are looking for takers, I know Hugo (butterfrog) may be looking for another banquet ticket for his wife... I'll tell him to check this thread!
Tim
Let me know soon! After Fleece, I've got two more...
Cosmo
Director of Sales
|
Brian,
I have issued the refund for your PAIZOCON 3 Day Badges. Your last Banquet badge is still available to you for transferral. If there are no takers by the end of the day today, I'll process the return then (thereby putting one into inventory and available for sale over the weekend -- maybe... not sure if/how it'll work).
Thanks,
cos
Cosmo
Director of Sales
|
Thanks, Cos!
I actually have two banquet tickets left (Fleece66 only needed one).
I have processed the refund, and it did not put any more in stock (nor will it). The numbers were a little wiggy because it appears that you transferred one in February which was transferred back. Confused me. :/
It's all good now, though. :)
Thanks,
cos
| Brian E. Harris |
I have processed the refund, and it did not put any more in stock (nor will it).
Is this because they're still in my account? Refund credit arrived today, but the 2 banquet tickets are still in my deal.
No worries, I won't give them away or anything, but just thought I should let you know, so that they can be pulled out and added back to inventory or whatever.
Thanks!