April Order & Pathfinder Chronicles


Customer Service


Hi,

I'd essentially like to suspend my Chronicles subscription between the NPC and Faction Guides (i.e. receive both of those but not the Classic Treasures Revisited). Is there any way to remove the Revisited book from my April order?

Not a huge deal if you can't.

Thanks.

-Tom


Elodan wrote:

Hi,

I'd essentially like to suspend my Chronicles subscription between the NPC and Faction Guides (i.e. receive both of those but not the Classic Treasures Revisited). Is there any way to remove the Revisited book from my April order?

Not a huge deal if you can't.

Thanks.

-Tom

Believe you will have to cancel your subscription to pass over an item in it and then restart. When they suspend a subscription you are still responsible for all the items, but they hold them for usually for up to a month

Paizo Employee Director of Sales

Elodan wrote:

Hi,

I'd essentially like to suspend my Chronicles subscription between the NPC and Faction Guides (i.e. receive both of those but not the Classic Treasures Revisited). Is there any way to remove the Revisited book from my April order?

Not a huge deal if you can't.

Thanks.

-Tom

StanC wrote:

Believe you will have to cancel your subscription to pass over an item in it and then restart. When they suspend a subscription you are still responsible for all the items, but they hold them for usually for up to a month

StanC is correct. If you wish to skip a book in a subscription line, you must cancel the subscription, then restart it after the book has shipped. Let me know if you would like to do this.

thanks,
cos


Cosmo wrote:


StanC is correct. If you wish to skip a book in a subscription line, you must cancel the subscription, then restart it after the book has shipped. Let me know if you would like to do this.

thanks,
cos

Ah, then please cancel my Chronicles subscription after the NPC Guide. I'll add it back when the Faction Guide comes out.

Thanks.

Paizo Employee Director of Sales

Elodan wrote:
Cosmo wrote:


StanC is correct. If you wish to skip a book in a subscription line, you must cancel the subscription, then restart it after the book has shipped. Let me know if you would like to do this.

thanks,
cos

Ah, then please cancel my Chronicles subscription after the NPC Guide. I'll add it back when the Faction Guide comes out.

Thanks.

Our subscription cancellation are always effective immediately. Therefore, to get the NPC Guide, please re-submit your cancellation after the NPC Guide has shipped out.

Thanks,
cos

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