Hey guys. For the first time ever, I believe I have a missing order. It was supposedly shipped on 3/18, but haven't received anything yet. Not only is this about 6 days past the normal arrival time, but it's also past the 10 business days time, so I believe something must be wrong. Order number is 1360122. Can you help me out?
Steve
Director of Sales
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Hey guys. For the first time ever, I believe I have a missing order. It was supposedly shipped on 3/18, but haven't received anything yet. Not only is this about 6 days past the normal arrival time, but it's also past the 10 business days time, so I believe something must be wrong. Order number is 1360122. Can you help me out?
Steve
It's most likely merely delayed at this point. The order was shipped out on the 18th, and shipped via the standard postal rate, which has an estimated delivery time of 4 to 8 business days. Today is the 9th business day since it shipped out, so we aren't really far beyond the average range yet.
Since it is not a trackable shipping method, we cna only give it mroe time to arrive at this point. If you still have not seen it by the end of next week, let me know and we will take another look at that time.
thanks,
cos
I'll try to be patient, but I'm really anxious to read this AP and get started. It normally takes 5 business days for the package to arrive here, and now we're over 10. The end of next week will be 15, then by the time we get this resolved, it could be up to a month late.