order 1378550 (new chronicles subscription) not in monthly shipping


Customer Service

Scarab Sages

Greetings everyone,

I got an email confirming my subscriptions (all but the new chronicles items I subscribed to on March 10) in my monthly shipment.

I did, however, get the chimera cove order in the shipment and I placed that one on the 12th of March.

I was hoping to get (1) shipment for everything but it looks like it will be seperated in two.

Can you let me know what happened?

The products that didnt get shipped were:

Pathfinder Chronicles: Guide to the River Kingdoms (PFRPG) Print Edition

Pathfinder Chronicles: Council of Thieves Map Folio Print Edition

Pathfinder Chronicles: NPC Guide (PFRPG) Print Edition

Thanks in advance.

CC

Paizo Employee Director of Sales

CuttinCurt wrote:

Greetings everyone,

I got an email confirming my subscriptions (all but the new chronicles items I subscribed to on March 10) in my monthly shipment.

I did, however, get the chimera cove order in the shipment and I placed that one on the 12th of March.

I was hoping to get (1) shipment for everything but it looks like it will be seperated in two.

Can you let me know what happened?

The products that didnt get shipped were:

Pathfinder Chronicles: Guide to the River Kingdoms (PFRPG) Print Edition

Pathfinder Chronicles: Council of Thieves Map Folio Print Edition

Pathfinder Chronicles: NPC Guide (PFRPG) Print Edition

Thanks in advance.

CC

It appears that the subscription was created after this month's subscription shipment was processed.

These books are currently sitting in your sidecart, waiting to ship out with your next subscription shipment. If you would prefer to get them sooner, then you can always ship your sidecart cart using the "Ship As Soon As Possible" in the "Sidecart" box on your My Account page.

Thanks,
cos

Scarab Sages

Thanks Cosmo. I saw that they were in the side cart but didnt understand why.

Thanks,

Curt

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