Order #1345094


Customer Service

Shadow Lodge

This order says that my copy of Pathfinder Chronicles: Guide to the River Kingdoms shipped February 16th, but I have yet to see it as of today, March 4th. I've had issues with shipments to my apartment in the past (really not sure why), but as I had actually tried to cancel my subscriptions before this shipped out and it wound up being sent anyway, I was hoping to get a refund of some sort rather than having a new copy sent to me. And if I do see the missing copy show up I'll gladly send it back. Thanks.

Paizo Employee Director of Sales

Dane Pitchford wrote:
This order says that my copy of Pathfinder Chronicles: Guide to the River Kingdoms shipped February 16th, but I have yet to see it as of today, March 4th. I've had issues with shipments to my apartment in the past (really not sure why), but as I had actually tried to cancel my subscriptions before this shipped out and it wound up being sent anyway, I was hoping to get a refund of some sort rather than having a new copy sent to me. And if I do see the missing copy show up I'll gladly send it back. Thanks.

Your books is most likely still on it's way out to you. Once it has been received, please just ship it back to us for a refund. The shipping method has an estimated delivery time of 4 to 8 business days, and today would be the 10th business day since it shipped out, so while it is certainly running a little late, it is not yet so late that we should give up on it.

thanks,
cos

Shadow Lodge

No problem. Thanks muchly, Cosmo.

Shadow Lodge

Wanted to give you guys an update. The book hasn't shown up yet, but honestly that's nobody's fault save the post office. Bleh. Worst part is, I'm moving out at the end of the month, so if it doesn't show up by then I'll likely never see it.

Lantern Lodge

Dane Pitchford wrote:
Wanted to give you guys an update. The book hasn't shown up yet, but honestly that's nobody's fault save the post office. Bleh. Worst part is, I'm moving out at the end of the month, so if it doesn't show up by then I'll likely never see it.

I'm sending you an email regarding this order.

thanks
sara marie

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