Order no. 1351694 water damage (repost)


Customer Service


I received order 1351694 last Friday and there was very bad water damage to the latest Adventure Path volume:

1 x Pathfinder Adventure Path #30: The Twice-Damned Prince (Council of Thieves 6 of 6) (PFRPG) Print Edition

It seems water had gotten into the box from its side due to the lack of tape on the side seam. Other items (except the catalog) were undamaged because as they were wrapped in plastic.

Could you possibly send me a refund or a replacement along with the next adventure path subscription?

Paizo Employee Director of Sales

Mehmetti wrote:

I received order 1351694 last Friday and there was very bad water damage to the latest Adventure Path volume:

1 x Pathfinder Adventure Path #30: The Twice-Damned Prince (Council of Thieves 6 of 6) (PFRPG) Print Edition

It seems water had gotten into the box from its side due to the lack of tape on the side seam. Other items (except the catalog) were undamaged because as they were wrapped in plastic.

Could you possibly send me a refund or a replacement along with the next adventure path subscription?

I will put a replacement copy in with your next subscription shipment,

Thanks,
cos


Cosmo wrote:
Mehmetti wrote:

I received order 1351694 last Friday and there was very bad water damage to the latest Adventure Path volume:

1 x Pathfinder Adventure Path #30: The Twice-Damned Prince (Council of Thieves 6 of 6) (PFRPG) Print Edition

It seems water had gotten into the box from its side due to the lack of tape on the side seam. Other items (except the catalog) were undamaged because as they were wrapped in plastic.

Could you possibly send me a refund or a replacement along with the next adventure path subscription?

I will put a replacement copy in with your next subscription shipment,

Thanks,
cos

Thank you.

Community / Forums / Archive / Paizo / Customer Service / Order no. 1351694 water damage (repost) All Messageboards
Recent threads in Customer Service