Order 1186132 still pending


Customer Service

Liberty's Edge

I place the order on Jan 15, and it is still pending. I know that some of the items are on backorder, but shouldn't the non-backorder items be shipped through?

Thanks

Paizo Employee Director of Sales

Ted Mosby wrote:

I place the order on Jan 15, and it is still pending. I know that some of the items are on backorder, but shouldn't the non-backorder items be shipped through?

Thanks

We are having some troubles bringing in some of the Conan RPG books. I have, therefore, moved these books into a new order so we can get the remainder shipped out to you as soon as possible.

Thanks,
cos

Liberty's Edge

If you can merge the non-backordered items with my next subscription, and send the backordered items with whatever subscription order it is whenever they come in. Thanks.

Paizo Employee Director of Sales

Ted Mosby wrote:
If you can merge the non-backordered items with my next subscription, and send the backordered items with whatever subscription order it is whenever they come in. Thanks.

Done!

Liberty's Edge

My apologies, but I meant combine 1186132 with my subscriptions, and if it is possible, combine 1367220 into a future subscription delivery when they become available.

After reading my previous post a second time, I realized how messily I worded it all.

Sorry about the mix up. Thanks again

Paizo Employee Director of Sales

Ted Mosby wrote:

My apologies, but I meant combine 1186132 with my subscriptions, and if it is possible, combine 1367220 into a future subscription delivery when they become available.

After reading my previous post a second time, I realized how messily I worded it all.

Sorry about the mix up. Thanks again

Oh. Oops. I misunderstood.

Unfortunately, order 1186132 shipped out to you this morning before I could stop it. I apologize for any inconvenience.

Thanks,
cos

Liberty's Edge

Oh well. Would the back-ordered Conan books hold up my subscriptions if they are in the sidecart? If they do, would you please move them into a separate order, and I'll pay for the shipping when they get in.

Paizo Employee Director of Sales

Ted Mosby wrote:
Oh well. Would the back-ordered Conan books hold up my subscriptions if they are in the sidecart? If they do, would you please move them into a separate order, and I'll pay for the shipping when they get in.

No, they shouldn't. They'll just sit in your sidecart until we are able to bring a copy in and then go out with the first shipment thereafter.

Thanks,
cos

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