#1331607 - Missing items


Customer Service


Shipment #1331607 was missing one of the three goblin packs (20024) and Harsk (60004).

Paizo Employee Director of Sales

KaeYoss wrote:
Shipment #1331607 was missing one of the three goblin packs (20024) and Harsk (60004).

I apologize for the missing items! I will put replacements in with your next subscription shipment.

Thanks,
cos


Thanks.

In the same vein:

#1142531 seems mostly obsolete: It consists of Amiri, Harsk, Lem and Kyra.

Amiri I already have, and Harsk is one of the replacements.

Nonetheless, I'm still interested in Lem and Kyra. Can you switch things around that the stuff I already have/get are shown as such and put the other stuff in my side-cart?


Hm...?

Paizo Employee Director of Sales

KaeYoss wrote:

Thanks.

In the same vein:

#1142531 seems mostly obsolete: It consists of Amiri, Harsk, Lem and Kyra.

Amiri I already have, and Harsk is one of the replacements.

Nonetheless, I'm still interested in Lem and Kyra. Can you switch things around that the stuff I already have/get are shown as such and put the other stuff in my side-cart?

I apologize for having missed the add-on question.

However, I do not really understand what you are asking me to do here. Are you asking me to cancel the Amiri and Harsk miniatures, and move the other two miniatures into your sidecart to ship with your next subscription shipment? Or something else?


Cosmo wrote:
KaeYoss wrote:

Thanks.

In the same vein:

#1142531 seems mostly obsolete: It consists of Amiri, Harsk, Lem and Kyra.

Amiri I already have, and Harsk is one of the replacements.

Nonetheless, I'm still interested in Lem and Kyra. Can you switch things around that the stuff I already have/get are shown as such and put the other stuff in my side-cart?

I apologize for having missed the add-on question.

However, I do not really understand what you are asking me to do here. Are you asking me to cancel the Amiri and Harsk miniatures, and move the other two miniatures into your sidecart to ship with your next subscription shipment? Or something else?

The Order #1142531 contains two miniatures I already have (or should have, in the case of Harsk), and I don't need them twice.

I'd still like to have Lem and Kyra.

So my original idea was indeed to cancel Amiri and Harsk (the one on the order, not the one I get as a replacement, of course) and move Lem and Kyra to the sidecart.

But as there have been other minis released I'd like to get, I'd like to change plans.

Please do the following:

  • Cancel Amiri (already have that - the old order #1142531 was overlooked by either you or me)
  • Cancel the extra Harsk (please still send the replacement for the one I already paid for, of course)
  • Send Lem and Kyra in a separate shipment (not as a subscription addition), with standard postal delivery.
  • Please add the replacement Harsk and replacement Goblin pack to this shipment
  • Please also add Seoni and Sajan from my sidecart to this shipment

    So all the outstanding miniatures I am waiting for (6 items if I counted correctly) are put into a separate, not part of the subscriptions shipments, shipment.

    I'll probably have the next minitures shipment separate, too, containing that monster dragon and generally all the stuff from march/april.

  • Paizo Employee Director of Sales

    It appears that Sara Marie is handling this via email. Please check your inbox.

    thanks,
    cos

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