Order # 1335654


Customer Service


I was out of the country last week and had placed a hold on my mail. The US Postal Service showing its usual efficiency, failed to hold my mail. When I returned home, yesterday evening, it looked as if someone had gone through my mail. I did not find anything from Paizo. Accroding to my order history, order #1335654 shipped on the 21st. I always get my shippments within 5 days of it being shipped. I am concerned that someone may have taken the shipping envelope, not knowing what it was. Can the order be tracked to determine if it had been delivered? If it was shipped, and I did not receive it, can I have another copy of Mother of Flies and Andoran shipped to me? Thanks in advance for your help.

Paizo Employee Director of Sales

Douglas Franks wrote:
I was out of the country last week and had placed a hold on my mail. The US Postal Service showing its usual efficiency, failed to hold my mail. When I returned home, yesterday evening, it looked as if someone had gone through my mail. I did not find anything from Paizo. Accroding to my order history, order #1335654 shipped on the 21st. I always get my shippments within 5 days of it being shipped. I am concerned that someone may have taken the shipping envelope, not knowing what it was. Can the order be tracked to determine if it had been delivered? If it was shipped, and I did not receive it, can I have another copy of Mother of Flies and Andoran shipped to me? Thanks in advance for your help.

Your order shipped via the standard postal rate, which is not a trackable shipping method. The estimated delivery time is 4 to 8 business days for this method, and today would be day 8 since it shipped, so it may still show up at any time. If you still have not seen your package by the end of next week, let me know and we can work from there.

Thanks,
cos


Cosmo wrote:
Douglas Franks wrote:
I was out of the country last week and had placed a hold on my mail. The US Postal Service showing its usual efficiency, failed to hold my mail. When I returned home, yesterday evening, it looked as if someone had gone through my mail. I did not find anything from Paizo. Accroding to my order history, order #1335654 shipped on the 21st. I always get my shippments within 5 days of it being shipped. I am concerned that someone may have taken the shipping envelope, not knowing what it was. Can the order be tracked to determine if it had been delivered? If it was shipped, and I did not receive it, can I have another copy of Mother of Flies and Andoran shipped to me? Thanks in advance for your help.

Your order shipped via the standard postal rate, which is not a trackable shipping method. The estimated delivery time is 4 to 8 business days for this method, and today would be day 8 since it shipped, so it may still show up at any time. If you still have not seen your package by the end of next week, let me know and we can work from there.

Thanks,
cos

Thanks for the reply. I will wait and see if it arrives next week and I will follow up at that time. Thanks again.


Douglas Franks wrote:
I was out of the country last week and had placed a hold on my mail. The US Postal Service showing its usual efficiency, failed to hold my mail. When I returned home, yesterday evening, it looked as if someone had gone through my mail. I did not find anything from Paizo. Accroding to my order history, order #1335654 shipped on the 21st. I always get my shippments within 5 days of it being shipped. I am concerned that someone may have taken the shipping envelope, not knowing what it was. Can the order be tracked to determine if it had been delivered? If it was shipped, and I did not receive it, can I have another copy of Mother of Flies and Andoran shipped to me? Thanks in advance for your help.

The package arrived today. Thanks for your previous response.

Community / Forums / Archive / Paizo / Customer Service / Order # 1335654 All Messageboards
Recent threads in Customer Service