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Not sure if this has been asked before, but I couldn't find anything on the boards about it. It would be great if the "My Subscriptions" page would give an estimate based on both shipping as well as the cost of the items. I've been forced to pull out the calculator every month or so and open a few browser windows to calculate the estimated cost of a shipment (to financially plan on the shipment). It seems like it would be a pretty easy fix for the system to give the price of each item and give a subtotal of the shipment (as if it was being ordered today) including AP discount etc.
Thanks so much for the work Gary!
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Not sure if this has been asked before, but I couldn't find anything on the boards about it. It would be great if the "My Subscriptions" page would give an estimate based on both shipping as well as the cost of the items. I've been forced to pull out the calculator every month or so and open a few browser windows to calculate the estimated cost of a shipment (to financially plan on the shipment). It seems like it would be a pretty easy fix for the system to give the price of each item and give a subtotal of the shipment (as if it was being ordered today) including AP discount etc.
Thanks so much for the work Gary!
The issue with this, is they don't know they final cost for some of the shipments until they authorize your account. Shipping could make a product come early, or delay a product into the next month. (both have happened in the past 6 months or so) That is why they authorize your card as soon as they know the last thing you are ordering is waiting to be picked up, so you have 5 days to a week while they inventory the boxes and such. to make sure the money is there
The issue with this, is they don't know they final cost for some of the shipments until they authorize your account. Shipping could make a product come early, or delay a product into the next month. (both have happened in the past 6 months or so) That is why they authorize your card as soon as they know the last thing you are ordering is waiting to be picked up, so you have 5 days to a week while they inventory the boxes and such. to make sure the money is there
Yes, but they are already listing an estimated shipping cost for the month's products. The price for the products themselves is already known. It would be relatively simple to pull the prices and total them. It would be a helpful feature to give subscribers a better estimate of how much will be charged each month, even if it is subject to change.
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Yes, but they are already listing an estimated shipping cost for the month's products. The price for the products themselves is already known. It would be relatively simple to pull the prices and total them. It would be a helpful feature to give subscribers a better estimate of how much will be charged each month, even if it is subject to change.
Wouldn't that open the doors to increased complaints?
Customer to Paizo: "But according to the site, the cost should have been this amount. Why the increase?"
Paizo Customer Care: "That's an estimate, which is subject to change. As we put on the our disclosure --"
Customer: "Let me speak to your supervisor."
Chief Technical Officer
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Yes, but they are already listing an estimated shipping cost for the month's products. The price for the products themselves is already known. It would be relatively simple to pull the prices and total them. It would be a helpful feature to give subscribers a better estimate of how much will be charged each month, even if it is subject to change.
Wouldn't that open the doors to increased complaints?
Customer to Paizo: "But according to the site, the cost should have been this amount. Why the increase?"
Paizo Customer Care: "That's an estimate, which is subject to change. As we put on the our disclosure --"
Customer: "Let me speak to your supervisor."
Yep... that's pretty much the answer.
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I can accept that it's a potential customer service issue, but would it be possible to at least show the current price of the products next to their listing on the subscription page. That way I wouldn't have to seach the site for the prices each month. Alternatively if that doesn't work at least a link to the product's page?