Order 1323415 - 1305836

[Smegheadforhire]

Hi

I started a subscription for Pathfinder Companion and I thought I had selected to start with Cheliax Empire of Devils. However when I pushed the order through to be shipped with my current pending order it has started at Dwarves of Golarion. Is it at all possible to have my subscription start with Cheliax?

[Cosmo]

Smegheadforhire wrote:

Hi

I started a subscription for Pathfinder Companion and I thought I had selected to start with Cheliax Empire of Devils. However when I pushed the order through to be shipped with my current pending order it has started at Dwarves of Golarion. Is it at all possible to have my subscription start with Cheliax?

I have re-set the beginning of your subscription to the Cheliax book, and added this book to this month's subscription shipment. You should have just received a new confirmation email which reflects the change.

thanks,
cos

[Smegheadforhire]

Cosmo wrote:

Smegheadforhire wrote:

Hi

I started a subscription for Pathfinder Companion and I thought I had selected to start with Cheliax Empire of Devils. However when I pushed the order through to be shipped with my current pending order it has started at Dwarves of Golarion. Is it at all possible to have my subscription start with Cheliax?

I have re-set the beginning of your subscription to the Cheliax book, and added this book to this month's subscription shipment. You should have just received a new confirmation email which reflects the change.

thanks,
cos

Thanks Cos!

You are awesome :D

[Smegheadforhire]

Smegheadforhire wrote:

Cosmo wrote:

Smegheadforhire wrote:

Hi

I started a subscription for Pathfinder Companion and I thought I had selected to start with Cheliax Empire of Devils. However when I pushed the order through to be shipped with my current pending order it has started at Dwarves of Golarion. Is it at all possible to have my subscription start with Cheliax?

I have re-set the beginning of your subscription to the Cheliax book, and added this book to this month's subscription shipment. You should have just received a new confirmation email which reflects the change.

thanks,
cos

Thanks Cos!

You are awesome :D

Oh No! The order has recalculated, and the PAP # 25 was replacing an order that didn't show up and is now charging me for the copy in the order! Any chance of having that fixed up?

From Order 1301871

Quote:

Cosmo wrote:

Smegheadforhire wrote:

When I placed the above order I selected to have it shipped with my next subscription order (order number 1283259). These orders were shipped on the same date. I received a package containing order 1283259 about 11 days ago (which I thought was extremely quick thank you). However this package did not contain the contents of order 1301871. I made the assumption that 1301871 must not have been placed in the same box and had been sent separately.

I would like to confirm if my orders were sent separately or if I was supposed to receive order 1301871 in the same package as order 1283259.

It was supposed to have been in that box. I will put a replacement copy in with your next subscription shipment, order 1305836.

Thanks,
cos

Thanks Cosmo!

[Cosmo]

Smegheadforhire wrote:

Oh No! The order has recalculated, and the PAP # 25 was replacing an order that didn't show up and is now charging me for the copy in the order! Any chance of having that fixed up?

From Order 1301871

Oops!

I apologize for that. It's fixed now. :)

Thanks,
cos