Hi Cos
You might remember me posting around Thanksgiving that my discount wasn't kicking in when I order something. You advised me that it wasn't a Thanksgiving glitch, and if I ordered something and it didn't apply to give you heads up... well...
Ordered the pdf for Cities supplement [thought it would be a good tester] - and no discount kicked in...
Hoping this can fixed [not just for this order but future ones too :)]
Cheers
Director of Sales
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Hi Cos
You might remember me posting around Thanksgiving that my discount wasn't kicking in when I order something. You advised me that it wasn't a Thanksgiving glitch, and if I ordered something and it didn't apply to give you heads up... well...
Ordered the pdf for Cities supplement [thought it would be a good tester] - and no discount kicked in...
Hoping this can fixed [not just for this order but future ones too :)]
Cheers
For some reason, your subscription did not create and ship the last release, Pathfinder #27. I have created the order and put into your sidecart to go out with the next Pathfinder, #28, which should be going out in a couple of weeks.
I recalculated teh order and credited the overage back to your card. I apologize for the inconvenience.
Thanks,
cos
Cool cool hombre.
Had to change my card a few months back due to being hit with online fraud - so couple that with me leapfrogging back and forth between store credit that I had and not surprising that something "gave"...
As usual sevice and feedback is exemplar - so thank you too.
BD