Another odd technical / computer question .... help, please! =)

[Carnivorous_Bean]

Well, I've got another oddity to deal with -- this one on someone else's computer, so I can't give you the full details, much as I'd like to.

The problem is that when they view their folders, the computer won't show them thumbnails of their files even when the folder is in "Thumbnail View." It's making it almost impossible for them to find the photographs they need out of the hundreds they have stored -- there is just a generic icon appearing for every file, showing a palm tree, of all things.

They can only tell what a file is by opening it -- since a file name like "Photo 567" doesn't tell them what the picture is of. And with a lot of files, that's a LOT of opening to find one specific file.

The other odd thing is that they have IrfanView on their computer, and have had it with no problems for over a year. Now, every file is being listed as "Irfanview JPG file" or "Irfanview GIF file" or whatever, when they mouse over it, even when they're not using IrfanView in any way, shape or form.

They've posted it on some tech sites, but they also asked me for help, and since, as I pointed out, I'm pretty ignorant of how computers actually work, here's another Bean cry for help! =) Thanks in advance for anyone who has any hint of what to do!

[Andrew Turner]

Vic, wouldn't this be another great thread for the Tech Section of the boards?

[Ambrosia Slaad]

If you open IrfanView's Properties/Settings (under Options on the menu bar), look under the Extensions tab. Click the [Images only] button and then the OK button to apply the changes.

Not sure this will fix it though.

[Carnivorous_Bean]

Ambrosia Slaad wrote:

If you open IrfanView's Properties/Settings (under Options on the menu bar), look under the Extensions tab. Click the [Images only] button and then the OK button to apply the changes.

Not sure this will fix it though.

I'll have them give it a shot -- thanks!

And sorry for putting it in the wrong section of the boards ... =(

[zylphryx]

Carnivorous_Bean wrote:

Ambrosia Slaad wrote:

If you open IrfanView's Properties/Settings (under Options on the menu bar), look under the Extensions tab. Click the [Images only] button and then the OK button to apply the changes.

Not sure this will fix it though.

I'll have them give it a shot -- thanks!

And sorry for putting it in the wrong section of the boards ... =(

Not the wrong section ... there is no tech section ... yet.

<nudge, nudge Vic ;) >

[Carnivorous_Bean]

Worked like a charm -- many thanks, Ambrosia Slaad! :)

[Ambrosia Slaad]

Carnivorous_Bean wrote:

Worked like a charm -- many thanks, Ambrosia Slaad! :)

W00t! I'm glad to be of help before all my tech support skills fall out of my head.

[Mikhaila Burnett]

Ambrosia Slaad wrote:

W00t! I'm glad to be of help before all my tech support skills fall out of my head.

Yeesh, you too?

Only reason my chops are still sharp is that I work for The Megacorp.