Order #1294940


Customer Service

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

You can go ahead and rerun the charge on this order, it will go through now. Sorry about that.

Paizo Employee Director of Sales

delabarre wrote:
You can go ahead and rerun the charge on this order, it will go through now. Sorry about that.

Unfortunately, the order did not reprocess successfully. Let me know when I should try it again.

Thansk,
cos

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber
Cosmo wrote:

Unfortunately, the order did not reprocess successfully. Let me know when I should try it again.

Thansk,
cos

The decline status on the debit card must be stuck in the MasterCard system, because the account is now fully funded. (My employer suffered a glitch that caused an entire paycheck to retroactively un-deposit itself.)

I will go to the bank physically in the morning and see if they can unstick it.

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

I got on the phone with my bank's customer service and got the card status straightened out. I just bought $35 worth of DDM singles from your store to verify that it is working again. Roll it!

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

Bump.

Paizo Employee Director of Sales

Your order has been reprocessed successfully, and your order will be shipping out this week.

Thanks,
cos

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