Order #1281013

[Craig M]

I emailed Customer Service about this last week but never got a response so I thought I'd try posting here. Everything in the order was correct, except that instead of receiving the translucent moonstone (indigo) dice block (CYC06514), I received some opaque "toxic" dice. I was just wondering how I can go about returning this item and receiving the proper one.

Thanks!

[Cosmo]

Craig M wrote:

I emailed Customer Service about this last week but never got a response so I thought I'd try posting here. Everything in the order was correct, except that instead of receiving the translucent moonstone (indigo) dice block (CYC06514), I received some opaque "toxic" dice. I was just wondering how I can go about returning this item and receiving the proper one.

Thanks!

I will put a replacement set of dice in with your GM Screen shipment. I have sent you a new confirmation email for this order which should reflect the changes.

Thanks,
cos

[Craig M]

Cosmo wrote:

Craig M wrote:

I emailed Customer Service about this last week but never got a response so I thought I'd try posting here. Everything in the order was correct, except that instead of receiving the translucent moonstone (indigo) dice block (CYC06514), I received some opaque "toxic" dice. I was just wondering how I can go about returning this item and receiving the proper one.

Thanks!

I will put a replacement set of dice in with your GM Screen shipment. I have sent you a new confirmation email for this order which should reflect the changes.

Thanks,
cos

Great - thanks for the quick feedback Cosmo!