Payment methods


Customer Service

Liberty's Edge

Is there any way to remove a payment method from PF subscriptions and leaving them without a credit card entry for the time being? Right now, with the size of the backorder stacked up due the PF#27 delay, I am not comfortable with an automatic debit.

Paizo Employee Director of Sales

andi598d wrote:
Is there any way to remove a payment method from PF subscriptions and leaving them without a credit card entry for the time being? Right now, with the size of the backorder stacked up due the PF#27 delay, I am not comfortable with an automatic debit.

I can suspend your subscriptions for up to 30 days. Would that help?

Thanks,
cos

Liberty's Edge

Cosmo wrote:
andi598d wrote:
Is there any way to remove a payment method from PF subscriptions and leaving them without a credit card entry for the time being? Right now, with the size of the backorder stacked up due the PF#27 delay, I am not comfortable with an automatic debit.

I can suspend your subscriptions for up to 30 days. Would that help?

Thanks,
cos

If you suspend subs until Dec 1st, that'd help greatly.

Paizo Employee Director of Sales

andi598d wrote:

If you suspend subs until Dec 1st, that'd help greatly.

Your subscriptions have all been suspended until further notice. I do not have a way of setting an end of the suspension ahead of time, so when you are ready to resume them, just let me know.

Thanks,
cos

Liberty's Edge

I'm going to have to turn the suspensions into cancellations for now. Gaming materials are currently not in-budget for me, much as I hate that.

Paizo Employee Director of Sales

andi598d wrote:
I'm going to have to turn the suspensions into cancellations for now. Gaming materials are currently not in-budget for me, much as I hate that.

Your subscriptions have been canceled. If and when you are able to resume, just go ahead and create new subscriptions through the website.

thanks,
cos

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