Order #1238697
It looks like I haven't received this becuase it was going to be sent with the Pathfinder DM screen - that's still in pre-order. Can I please get the Bestiary sent now instead? I'd rather not wait until December for this whole order. Thanks for your help.
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Order #1238697
It looks like I haven't received this becuase it was going to be sent with the Pathfinder DM screen - that's still in pre-order. Can I please get the Bestiary sent now instead? I'd rather not wait until December for this whole order. Thanks for your help.
Go to your sidecart on your account screen. There's a button there.
Cheers!
Chief Technical Officer
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Order #1238697
It looks like I haven't received this becuase it was going to be sent with the Pathfinder DM screen - that's still in pre-order. Can I please get the Bestiary sent now instead? I'd rather not wait until December for this whole order. Thanks for your help.
Go to your sidecart on your account screen. There's a button there.
Cheers!
Wait! We've just got word that the GM Screen is about to arrive, so it will probably be going out next week...
Wait! We've just got word that the GM Screen is about to arrive, so it will probably be going out next week...
OK - then I'll just wait. Thanks for the update...just really excited to get the Bestiary...it sounds excellent! :-)
Sorry to be a pest, but is there any way you can track the status of this order (1238697)? It says it was shipped Nov. 23rd, and that's been three weeks.
I had another order (1269818) that was shipped the same day, and it arrived last week.
Is it becuase the Bestiary is a hard cover? Just wondering. Thanks for any input you can provide.
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Director of Sales
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Sorry to be a pest, but is there any way you can track the status of this order (1238697)? It says it was shipped Nov. 23rd, and that's been three weeks.
I had another order (1269818) that was shipped the same day, and it arrived last week.
Is it becuase the Bestiary is a hard cover? Just wondering. Thanks for any input you can provide.
Hmm...
It appears that order 1238697 was supposed to have been combined with order 1269818. They should have been in the same box.
I will put replacements for order 1238697 in with your next subscription shipment going out this week.
Thanks,
cos
Hmm...
It appears that order 1238697 was supposed to have been combined with order 1269818. They should have been in the same box.
I will put replacements for order 1238697 in with your next subscription shipment going out this week.
Thanks,
cos
It might be a bug with the order tracking software that someone should look at; I had a similar issue a couple weeks back, but I don't know if the root cause is the same. (Two orders that were supposed to be combined, one was shipped, the other had to be sent in a separate shipment later. Both were eventually received just fine, thankfully.)
It appears that order 1238697 was supposed to have been combined with order 1269818. They should have been in the same box.I will put replacements for order 1238697 in with your next subscription shipment going out this week.
Thanks,
cos
Thanks for your help on this, Cosmo. You guys have always done an awesome job in all my orders.
I kind of assumed the same thing when the box arrived - that both orders were in the same box. So, yea, I was a little surprised when all the softback materials were there, but no GM screen or Bestiary. I waited longer to ask because I had assumed that it would be coming along on it's own.Thanks for the clarification and the extra efforts.
Hello Cosmo!
Just wanted to pitch-in one more time to say that I have finally received the missing items in the latest order. The Bestiary is really great, and I thank you for sorting this out for me. You guys are doing a great job on customer service!
Happy New Year to all you folks at Paizo!