Subscription question...

[A.J. Rittler]

i lost the credit card used for my ongoing subscription months ago, however never updated the info here so the past 7-8 months i haven't gotten anything (which i knew and was fine with). i want to put in a different payment method and NOT get the previous adventure path. i just want to pick up from "now"...can anyone help???

Thanks!

(i do not want my subscription cancelled)

[Sara Marie]

A.J. Rittler wrote:

i lost the credit card used for my ongoing subscription months ago, however never updated the info here so the past 7-8 months i haven't gotten anything (which i knew and was fine with). i want to put in a different payment method and NOT get the previous adventure path. i just want to pick up from "now"...can anyone help???

Thanks!

(i do not want my subscription cancelled)

Currently the issues you didn't receive have not been submitted. I need to work on this a little bit before it will be square. I'll let you know when it is taken care of (most likely tomorrow morning).

thanks,
sara marie

[A.J. Rittler]

Sara Marie wrote:

A.J. Rittler wrote:

i lost the credit card used for my ongoing subscription months ago, however never updated the info here so the past 7-8 months i haven't gotten anything (which i knew and was fine with). i want to put in a different payment method and NOT get the previous adventure path. i just want to pick up from "now"...can anyone help???

Thanks!

(i do not want my subscription cancelled)

Currently the issues you didn't receive have not been submitted. I need to work on this a little bit before it will be square. I'll let you know when it is taken care of (most likely tomorrow morning).

thanks,
sara marie

any news sara???

[Cosmo]

A.J. Rittler wrote:

i lost the credit card used for my ongoing subscription months ago, however never updated the info here so the past 7-8 months i haven't gotten anything (which i knew and was fine with). i want to put in a different payment method and NOT get the previous adventure path. i just want to pick up from "now"...can anyone help???

Thanks!

(i do not want my subscription cancelled)

Unfortunately, you have to choose between holding onto your "Charter" tag and not getting the missed volumes. Up to now, your subscription has been creating orders for each volume in the expectation that the payment method would be fixed and the subscription brought up to date. As a "Charter" subscription is one which includes every volume, to retain this title, you will have to provide a payment method and purchase the missed ones.

However, if you do not mind losing your charter status, I can cancel the subscription, thereby canceling the pending orders for the previous volumes. Then you'll just need to create a new subscription, using the new payment method, and you will continue onwards.

Let me know how you'd like to proceed.

thanks,
cos

[A.J. Rittler]

Cosmo wrote:

A.J. Rittler wrote:

i lost the credit card used for my ongoing subscription months ago, however never updated the info here so the past 7-8 months i haven't gotten anything (which i knew and was fine with). i want to put in a different payment method and NOT get the previous adventure path. i just want to pick up from "now"...can anyone help???

Thanks!

(i do not want my subscription cancelled)

Unfortunately, you have to choose between holding onto your "Charter" tag and not getting the missed volumes. Up to now, your subscription has been creating orders for each volume in the expectation that the payment method would be fixed and the subscription brought up to date. As a "Charter" subscription is one which includes every volume, to retain this title, you will have to provide a payment method and purchase the missed ones.

However, if you do not mind losing your charter status, I can cancel the subscription, thereby canceling the pending orders for the previous volumes. Then you'll just need to create a new subscription, using the new payment method, and you will continue onwards.

Let me know how you'd like to proceed.

thanks,
cos

what does the "charter" title get me?

[Mark Moreland]

A.J. Rittler wrote:

what does the "charter" title get me?

Every issue of the AP? And the envy of subscribers who missed the boat for early adoption (and thus the "charter" tag). Other than that, your subscription functions like everyone else's.

[A.J. Rittler]

Cosmo wrote:

Unfortunately, you have to choose between holding onto your "Charter" tag and not getting the missed volumes. Up to now, your subscription has been creating orders for each volume in the expectation that the payment method would be fixed and the subscription brought up to date. As a "Charter" subscription is one which includes every volume, to retain this title, you will have to provide a payment method and purchase the missed ones.

However, if you do not mind losing your charter status, I can cancel the subscription, thereby canceling the pending orders for the previous volumes. Then you'll just need to create a new subscription, using the new payment method, and you will continue onwards.

Let me know how you'd like to proceed.

thanks,
cos

well, i don't want to cancel my subscription, but i don't want to get hit with a $200 bill at one time either. *yikes!*

[Cosmo]

A.J. Rittler wrote:

well, i don't want to cancel my subscription, but i don't want to get hit with a $200 bill at one time either. *yikes!*

It really comes down to the choice between the charter tag or skipping those books.

The tag itself is completely cosmetic. It's just a way of showing that you have an uninterrupted subscription going back to the first volume. However, if you were to skip those volumes, you wouldn't.