Hi,
I got my initial notice notice about this order back on 10/23/09. It is still sitting in my side cart. When can I expect it to ship. I normally don't see a 2-week delay once that first notice goes out.
Thanks for checking into this.
Director of Sales
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Hi,
I got my initial notice notice about this order back on 10/23/09. It is still sitting in my side cart. When can I expect it to ship. I normally don't see a 2-week delay once that first notice goes out.Thanks for checking into this.
It appears that, for some reason, your sidecart got "stuck" and the book didn't ship when it should have. I have poked your sidecart and we will get it shipped out to you as soon as possible.
I apologize for the delay!
Thanks,
cos
If this info helps to figure out why the side cart may have been stuck or track down any other software issues involved, I'm happy to provide...
My subscription settings had originally been set to ship with the Adventure Path. I had swapped them over to monthly shipping (to get the Bestiary in the October monthly shipping), but that was before the initial email was sent out.
I also pre-ordered the latest OOTS volume as order #1284837, after the initial Bestiary order email.
I don't believe I made any other changes to my ordering or account recently.
And thanks for the prompt reply, Cosmo.