Shipping method changed when combining orders


Customer Service


Adventure Path Charter Subscriber; Pathfinder Lost Omens, Pathfinder Accessories, Rulebook Subscriber

Hi, I don't know if I missed an option, if it happened for a reason, or if there is a bug in the code, so I thought I'd bring it up.

I just placed an order (#1208811) and for the shipping option I chose to ship with the next subscription shipment which would be #1269785.

Now normally my subscriptions ship UPS, but now the combined orders have changed to USPS.

I don't remember changing the shipping method or being asked to change the method but perhaps there is a reason it did this.

I am not upset about this nor necessarily seeking to change the method for this shipment but I thought I'd bring it up in case there is a bug in the code to combine shipments.

Thanks, and have a great day!
-Roger

Paizo Employee Director of Sales

R_Kane wrote:

Hi, I don't know if I missed an option, if it happened for a reason, or if there is a bug in the code, so I thought I'd bring it up.

I just placed an order (#1208811) and for the shipping option I chose to ship with the next subscription shipment which would be #1269785.

Now normally my subscriptions ship UPS, but now the combined orders have changed to USPS.

I don't remember changing the shipping method or being asked to change the method but perhaps there is a reason it did this.

I am not upset about this nor necessarily seeking to change the method for this shipment but I thought I'd bring it up in case there is a bug in the code to combine shipments.

Thanks, and have a great day!
-Roger

I have forwarded the possible bug to the relevant eyeballs and, since it hasn't shipped yet, fixed the shipping method on your order. We will get it shipped out to you as soon as possible.

thanks,
cos


Adventure Path Charter Subscriber; Pathfinder Lost Omens, Pathfinder Accessories, Rulebook Subscriber
Cosmo wrote:
R_Kane wrote:

Hi, I don't know if I missed an option, if it happened for a reason, or if there is a bug in the code, so I thought I'd bring it up.

I just placed an order (#1208811) and for the shipping option I chose to ship with the next subscription shipment which would be #1269785.

Now normally my subscriptions ship UPS, but now the combined orders have changed to USPS.

I don't remember changing the shipping method or being asked to change the method but perhaps there is a reason it did this.

I am not upset about this nor necessarily seeking to change the method for this shipment but I thought I'd bring it up in case there is a bug in the code to combine shipments.

Thanks, and have a great day!
-Roger

I have forwarded the possible bug to the relevant eyeballs and, since it hasn't shipped yet, fixed the shipping method on your order. We will get it shipped out to you as soon as possible.

thanks,
cos

Thanks Cosmo!

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