Paizo Order #1267379


Customer Service

The Exchange RPG Superstar 2010 Top 32

Hi guys,

As Seeker of Secrets has a delay, could you remove it from my order and ship the rest please? I can wait another month for it, but not another moment for the Bestiary!

Thanks in advance, sorry for the hassle - I know you're very busy!

Jeff

Paizo Employee Director of Sales

carborundum wrote:

Hi guys,

As Seeker of Secrets has a delay, could you remove it from my order and ship the rest please? I can wait another month for it, but not another moment for the Bestiary!

Thanks in advance, sorry for the hassle - I know you're very busy!

Jeff

I've moved Seekers back to your sidecart. We'll get the remainder shipped out as soon as possible.

Thanks,
cos

The Exchange RPG Superstar 2010 Top 32

Thank you, sir!

I'm looking forward to it.


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber
carborundum wrote:

Thank you, sir!

I'm looking forward to it.

Congratulations! I know you've been watching this section all afternoon. :-)

The Exchange RPG Superstar 2010 Top 32

Well, even though I was keeping an eye on my bank every day, something slipped in under the radar and the credit card transaction for this didn't go through.
I got the notification a few days ago that there was a problem, immediately selected my second credit card payment method, and mailed Customer Services to be doubly sure. It's happened before and the order was delayed by maybe an hour,but this time it's days later and still no second attempt at payment.

Have I done something wrong, not clicked anywhere I should have? Or is it just busy? Stranger still, my bank says there's $190 of space on the card and this order was $81.

Totally shot myself in the foot on Monday, really tempted to just buy a pdf now they're out. I can always give it to a mate when I get another one :-)

Lantern Lodge

carborundum wrote:

Well, even though I was keeping an eye on my bank every day, something slipped in under the radar and the credit card transaction for this didn't go through.

I got the notification a few days ago that there was a problem, immediately selected my second credit card payment method, and mailed Customer Services to be doubly sure. It's happened before and the order was delayed by maybe an hour,but this time it's days later and still no second attempt at payment.

Have I done something wrong, not clicked anywhere I should have? Or is it just busy? Stranger still, my bank says there's $190 of space on the card and this order was $81.

Totally shot myself in the foot on Monday, really tempted to just buy a pdf now they're out. I can always give it to a mate when I get another one :-)

Looks like things are going in the right direction for this order. It should be shipping soon (most likely sometime today).

thanks,
Sara Marie

The Exchange RPG Superstar 2010 Top 32

Thank you Sara,

I received a mail from Cosmo saying it had been succesfully reprocessed. With a bit of luck I'll have my pdfs by this evening.

Cheers!

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