Credit Card for October Purchase


Customer Service

The Exchange

Hi,

This weekend I had reason to believe my credit card number had been compromised - so I have canceled the card associated with my account. I should have a new number in about a week.

It looks like the October shipment is going to be shipped soon. How should we handle this? Can we postpone the shipment until my credit card number is updated? Should I remove the card from my account?

I apologize for the inconvenience.

Thanks,

Michael

Paizo Employee Director of Sales

Cypher Pax wrote:

Hi,

This weekend I had reason to believe my credit card number had been compromised - so I have canceled the card associated with my account. I should have a new number in about a week.

It looks like the October shipment is going to be shipped soon. How should we handle this? Can we postpone the shipment until my credit card number is updated? Should I remove the card from my account?

I apologize for the inconvenience.

Thanks,

Michael

If your order attempts to ship, and the payment method is declined, you will receive an email. This email will contain automatically generated links you can use to change the payment method for the order and re-process.

For future shipments, you can change the payment method on your subscriptionat any time on your My subscriptions page.

thanks,
cos

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