Shisumo
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I still have some store credit from GenCon. I had planned to use it to pick up some PDFs and an L5R book, but when I went to check out, I didn't see any store credit option. As it happens, the stuff I bought was pretty cheap, and as long as the store credit's still there, I'm not too worried about it, but I would like to be able to use it at some point. What am I missing for using it?
One of the things I was thinking about was using the credit to pay for my next subscription shipment, but I found a thread in the archives that said you can't use store credit to pay for subscription items. That was back 2007, however. Is it still true?
If it is, does it matter if I had something shifted to my sidecart to be shipped with my next subscription shipment? Can I use the store credit to pay for that?
Cosmo
Director of Sales
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I still have some store credit from GenCon. I had planned to use it to pick up some PDFs and an L5R book, but when I went to check out, I didn't see any store credit option. As it happens, the stuff I bought was pretty cheap, and as long as the store credit's still there, I'm not too worried about it, but I would like to be able to use it at some point. What am I missing for using it?
One of the things I was thinking about was using the credit to pay for my next subscription shipment, but I found a thread in the archives that said you can't use store credit to pay for subscription items. That was back 2007, however. Is it still true?
If it is, does it matter if I had something shifted to my sidecart to be shipped with my next subscription shipment? Can I use the store credit to pay for that?
Your store credit is there and should be available to you.
If you get to the "Confirm Your Order" screen, and you haven't had the opportunity to choose a payment method, it means that you have a default payment method remembered and that has been automatically put on the order. All you have to do is hit the "Edit" button next to the payment method on the Confirm screen, and you will have the opportunity to select a new payment method (your store credit will be at the top of that page).
As it stands right now, you still cannot use store credit as a payment method for subscription shipments. The problem lies with putting a non-renewable payment method on a continuously generating subscription. However, this is probably something we should take another look at, now that subscribers can add other items to the shipments. I'm assuming that this will not change due to the complexity involved with making this possible, but we will take another look at the feasibility of it.
Thanks,
cos