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I have had to re-do this order several times now. I changed the payment method due to juggling funds, and then found to my rude surprise that the entire contents had been moved from Order #1204268 to an entirely separate one. Now, it's gone from the original order date of August 14th to a new date of September 1st.
That's well and good but I never received any shipping or tracking confirmation via email for either.
Please don't view this as Irate, as I understand these things get delayed. I simply would like an email with the tracking data, if I may. I will be happy to post this concern is resolved when I receive that, or the order, which is now running late again.
Thanks very much! I appreciate that you must have been extraordinarily busy with your recent move, and Vive le Paizo! (or something more inspiring than that)
Director of Sales
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I have had to re-do this order several times now. I changed the payment method due to juggling funds, and then found to my rude surprise that the entire contents had been moved from Order #1204268 to an entirely separate one. Now, it's gone from the original order date of August 14th to a new date of September 1st.
That's well and good but I never received any shipping or tracking confirmation via email for either.
Please don't view this as Irate, as I understand these things get delayed. I simply would like an email with the tracking data, if I may. I will be happy to post this concern is resolved when I receive that, or the order, which is now running late again.
Thanks very much! I appreciate that you must have been extraordinarily busy with your recent move, and Vive le Paizo! (or something more inspiring than that)
Your order is waiting to ship out with your Pathfinder #26, which we expect to start shipping next week. The items were moved and the order number changed because they were set to ship with your next subscription shipment.
You will get your shipping confirmation email when it goes out next week. However, it is currently set to ship via the standard postal rate, which is not a trackable shipping method. If you would like me to change it to something trackable, I can change it to ship via UPS Ground, but this will increase the shipping and handling fee to $16.56 (about $3 more).
Let me know how you would like to proceed.
thanks,
cos
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Director of Sales
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Please upgrade the shipping and thank you for your timely reply! I authorize the $3.00 difference in charges.
I have changed the shipping method for this order and your subscriptions to UPS Ground. If you would like to make any further changes to your subscription shipping method, please check your My Subscriptions page.
Thanks,
cos
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Director of Sales
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Still waiting on this one ... please provide the tracking number.
And thanks again Cos! As usual I appreciate your timely and considerate responses!
Your order shipped out on 9/15, when you should have received the shipping confirmation email which contains your tracking number. Your package is currently in transit and on-time with a scheduled delivery of today.
I will re-email your tracking number to you.
Thanks,
cos