Order #1221744


Customer Service


At the beginning of August, I subscribed to the Pathfinder AP, Modules and Companion lines. When I subscribed, I chose the one month shipping option and chose to start my module subscription with Beyond the Vault of Souls. I received an email last Tuesday notifying me that an order of mine would ship soon (Order #1221744). I noticed that the Beyond the Vault of Souls module is set to ship, but I don't seem to have the Crypt of the Everflame module showing in my shipment. I checked the My Subscription section of the paizo site, but it isn't even listed on future shipments. The next module I have listed is Carrion Hill in November. I'm really looking forward to Crypt of the Everflame and would like to get it as part of my subscription.

Could you please check into this and be sure to include it in my next shipment?

Thank you.

Paizo Employee Director of Sales

Brian Carpenter wrote:

At the beginning of August, I subscribed to the Pathfinder AP, Modules and Companion lines. When I subscribed, I chose the one month shipping option and chose to start my module subscription with Beyond the Vault of Souls. I received an email last Tuesday notifying me that an order of mine would ship soon (Order #1221744). I noticed that the Beyond the Vault of Souls module is set to ship, but I don't seem to have the Crypt of the Everflame module showing in my shipment. I checked the My Subscription section of the paizo site, but it isn't even listed on future shipments. The next module I have listed is Carrion Hill in November. I'm really looking forward to Crypt of the Everflame and would like to get it as part of my subscription.

Could you please check into this and be sure to include it in my next shipment?

Thank you.

It looks like your subscription was trying to skip that title. I have added it to your current subscription order and sent you a new confirmation email.

Thanks,
cos


Thanks Cosmo!

You guys and gals in Customer Service do a great job.

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