Order# 1245510 - Quick Question :)


Customer Service


Hi Folks,

I just got an email letting me know about my next subscription order (1245510). It is including replacement copies of PF#24 and the Qadira PF Companion that never made it to me (from Order# 1196571).

The Qadira book is showing up as a $0.00 charge, but PF#24 is showing up as a $13.99 charge, even though I already paid for it back in July. Can someone check into this for me?

As always, thanks in advance! :)

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"

Paizo Employee Director of Sales

The Dalesman wrote:

Hi Folks,

I just got an email letting me know about my next subscription order (1245510). It is including replacement copies of PF#24 and the Qadira PF Companion that never made it to me (from Order# 1196571).

The Qadira book is showing up as a $0.00 charge, but PF#24 is showing up as a $13.99 charge, even though I already paid for it back in July. Can someone check into this for me?

As always, thanks in advance! :)

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"

Fixed!

Thanks,
cos


Cosmo wrote:

Fixed!

Thanks,
cos

Hi Cosmo,

Okay, please don't sick the gninjas on me for this... :)

I just got the revised email for my order, but now it's showing a charge for the Qadira book instead of PF#24. I paid for both of these books already under Order# 1196571, so I should only be getting charged for PF#26: The Sixfold Trial.

Sorry for the rushed reply - my sweety and I are leaving for a vacation today, and I wanted to get this squared away in case I can't check on it for the next week. I swear I'm not trying to be a pain, really... ;)

Thanks again for all the help Cosmo,

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"

Paizo Employee Director of Sales

The Dalesman wrote:
Cosmo wrote:

Fixed!

Thanks,
cos

Hi Cosmo,

Okay, please don't sick the gninjas on me for this... :)

I just got the revised email for my order, but now it's showing a charge for the Qadira book instead of PF#24. I paid for both of these books already under Order# 1196571, so I should only be getting charged for PF#26: The Sixfold Trial.

Sorry for the rushed reply - my sweety and I are leaving for a vacation today, and I wanted to get this squared away in case I can't check on it for the next week. I swear I'm not trying to be a pain, really... ;)

Thanks again for all the help Cosmo,

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"

Fixed!

...again. Sorry. *blush*

thanks,
cos


Thank you sir!

Now to go try and get into the 10am Nimoy/Shatner panel here at DragonCon. Time to get trampled..... :D

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"

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