New Subscriptions


Customer Service


HI,

I just began a new set of subscriptions to four of the lines (including the Adventure Paths), and there are two things:

1) I signed up for chronicles earlier and like it to all ship together to save on shipping costs.

2) I know the AP offers the Pathfinder Advantage discount, but when I checked out this didn't apply to the other subscriptions. Is it supposed to apply / will it?

Thank you, and keep up the amazing quality!

Paizo Employee Director of Sales

Tsuji-Giri wrote:

HI,

I just began a new set of subscriptions to four of the lines (including the Adventure Paths), and there are two things:

1) I signed up for chronicles earlier and like it to all ship together to save on shipping costs.

2) I know the AP offers the Pathfinder Advantage discount, but when I checked out this didn't apply to the other subscriptions. Is it supposed to apply / will it?

Thank you, and keep up the amazing quality!

It appears that the starting volumes of your various subscriptions were not properly going into your sidecart as they should have. I have moved them to where they are supposed to be, and they are now going to ship together and be properly discounted.

Thanks,
cos


Thank you very much,

Though I have one more concern. Everything seems to be showing up on the sidebar except the Chelliax book. It may be because I ordered that subscription the day before the other three.

Also, is there going to be an August shipment or do I need to wait till September (would prefer an August shipment if possible).

Once again thank you for all your help

Jamon


Also I just received notification that the Chelliax book has shipped out, and it isn't reduced the 15%. My fault really, I should have just canceled it and reordered it with the other three. Is there any way I can get that changed?

Paizo Employee Director of Sales

Tsuji-Giri wrote:
Also I just received notification that the Chelliax book has shipped out, and it isn't reduced the 15%. My fault really, I should have just canceled it and reordered it with the other three. Is there any way I can get that changed?

I apologize for having overlooked this subscription in the previous fix! I have retroactively applied the Pathfinder Discount and halved the shipping and handling fee. I have applied the credit to you Paizo account.

Thanks,
ocs


Thanks cos! I really appreciate it.

So um...how do you tip a construct? Is there a coin slot?

Paizo Employee Chief Technical Officer

Tsuji-Giri wrote:

Thanks cos! I really appreciate it.

So um...how do you tip a construct? Is there a coin slot?

You could try dropping a coin into the eye-hole.

Spoiler:
I'd suggest checking for traps first.

Community / Forums / Archive / Paizo / Customer Service / New Subscriptions All Messageboards
Recent threads in Customer Service