| Alison McKenzie |
I placed these orders with the intent to have them ship essentially ASAP. However, due to sudden financial concerns, I won't be able to pay for them right now. Is there some way I can push these orders into September, perhaps with the second volume of Council of Thieves?
We do not have a way to hold off shipping/charging a pending non-subscription order. However, as these are subscription orders, we can suspend your subscriptions if you like.
We can suspend a subscription for up to 30 days. Issues in a subscription that's been suspended will not ship until the subscription is reinstated. You will be expected to purchase any issues of the subscription released while the subscription is suspended, and you will be responsible for notifying us when you are ready to reinstate your subscription.
If you need your subscription put on hold for more than 30 days, you will need to cancel the subscription rather than suspend it. You can restart a canceled subscription at any time by repurchasing the subscription on our website. However, any issues that you missed while your subscription was canceled will not count as part of your subscription and will need to be purchased separately from the subscription (you will not receive the subscription discount or free PDF).
Please let us know what you would like to do.
Cosmo
Director of Sales
|
Alright then. I'd like to suspend the subscriptions for now, and reinstate them around, say...September 5th should do it. Is that workable?
I have suspended your subscription until further notice. When you are ready, let me know and I will unsuspend them and set you up with a catch-up order.
Thanks,
cos