PF roleplaying game subscription problem


Customer Service

The Exchange

hello
I have just now attempted to subscribe to the PF roleplaying game and had to stop halfway throught the order.
while trying to change the shipping addres a screen with the estimated shipping time of each of the products I should expect to have from my subscription. however, I found that the following entry:

1x Pathfinder Roleplaying Game Core Rulebook (OGL)
1x Pathfinder Roleplaying Game Core Rulebook (OGL) Hardcover

as if they were two diffrent products, each with its own price and shipping rate. just to prevent future misunderstandings: I wish to have a single hardcover copy of the Pathfinder Roleplaying Game Core Rulebook through my subscription alongside with the matching free PDF file. how shall I counter the problem?
-thanks!

Paizo Employee Director of Sales

Lord Snow wrote:

hello

I have just now attempted to subscribe to the PF roleplaying game and had to stop halfway throught the order.
while trying to change the shipping addres a screen with the estimated shipping time of each of the products I should expect to have from my subscription. however, I found that the following entry:

1x Pathfinder Roleplaying Game Core Rulebook (OGL)
1x Pathfinder Roleplaying Game Core Rulebook (OGL) Hardcover

as if they were two diffrent products, each with its own price and shipping rate. just to prevent future misunderstandings: I wish to have a single hardcover copy of the Pathfinder Roleplaying Game Core Rulebook through my subscription alongside with the matching free PDF file. how shall I counter the problem?
-thanks!

You do not currently have a subscription to the Pathfinder RPG, nor do you have a preorder. Therefore, you will need to create your subscription and complete the ordering process. I'm not sure what the above display is referring to, however, you will need to complete an order for the subscription to get any book at all.

...and you will want to get your order in soon (as in today or tomorrow), since the first print run is nearly completely sold out.

thanks,
cos

The Exchange

Cosmo wrote:
Lord Snow wrote:

hello

I have just now attempted to subscribe to the PF roleplaying game and had to stop halfway throught the order.
while trying to change the shipping addres a screen with the estimated shipping time of each of the products I should expect to have from my subscription. however, I found that the following entry:

1x Pathfinder Roleplaying Game Core Rulebook (OGL)
1x Pathfinder Roleplaying Game Core Rulebook (OGL) Hardcover

as if they were two diffrent products, each with its own price and shipping rate. just to prevent future misunderstandings: I wish to have a single hardcover copy of the Pathfinder Roleplaying Game Core Rulebook through my subscription alongside with the matching free PDF file. how shall I counter the problem?
-thanks!

You do not currently have a subscription to the Pathfinder RPG, nor do you have a preorder. Therefore, you will need to create your subscription and complete the ordering process. I'm not sure what the above display is referring to, however, you will need to complete an order for the subscription to get any book at all.

...and you will want to get your order in soon (as in today or tomorrow), since the first print run is nearly completely sold out.

thanks,
cos

I may have not been clear enough. what I ment to say was that the subscription I was going to make preordered two copies of the rulebook. obviously I do not wish to pay twice the price for the bargin, so I wanted to check if there is a problem. anyhow, I will complete buying the subscription within the next 24 hours, and would like to ask for someone to check that only a single copy is sent for me.

-thanks a lot for your time!

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