Have I done this correctly?


Customer Service

Liberty's Edge

I usually hold all my subscriptions for monthly shipment, but I don't think I can risk having the PFRPG core book held up if the LoF Map Folio comes in late or something. I've changed my shipping option to "never hold anything" in hopes that I'll be able to start studying the core book as soon as possible.

Alison McKenzie wrote:
We currently plan to start charging, printing labels, and shipping on August 3rd. We will start with the orders that have to ship the farthest away and will work our way West over the US.

That's Monday, so I'd guess the book should ship about midweek.

My understanding is that you've already received the core book, but not the other items on the August schedule. Once the core book ships I'll put my subsriptions back on "hold for monthly". It'll probably take me weeks to study the core book, so I don't mind waiting on the other items.

I suppose if all my other subscribed items land in your warehouse early next week I could lose big on shipping charges. How likely is that to happen?


Your subscription shipping option is currently set to "Never hold anything." so subscription items will be shipped as they are released.

We have received some of the other items in our warehouse for August, and our goal right now is to have all subscription items ship at the same time in August. What this means is that it's likely your order for the Core Rulebook will automatically combined with the rest of your subscription items and they will all ship together anyway.
If you want your Core Rulebook to ship separately no matter what, let me know and I'll move it to an order of its own. Shipping it on its own means you'll pay two different shipping fees. Shipping it altogether means you'll pay one shipping fee (which will probably be cheaper).

Paizo Employee Chief Technical Officer

Samuel Leming wrote:
My understanding is that you've already received the core book, but not the other items on the August schedule. Once the core book ships I'll put my subsriptions back on "hold for monthly". It'll probably take me weeks to study the core book, so I don't mind waiting on the other items.

Everything but the Map Folio is set to arrive tomorrow, and the Map Folio should be here on Monday. My advice is to keep things shipping together.

Liberty's Edge

Thanks y'all. I've put my shipping option back on monthly since it looks like nothing's going to delay the core book.

Paizo Employee Chief Technical Officer

Vic Wertz wrote:
Samuel Leming wrote:
My understanding is that you've already received the core book, but not the other items on the August schedule. Once the core book ships I'll put my subsriptions back on "hold for monthly". It'll probably take me weeks to study the core book, so I don't mind waiting on the other items.
Everything but the Map Folio is set to arrive tomorrow, and the Map Folio should be here on Monday. My advice is to keep things shipping together.

...and for those looking in, the Map Folio arrived early. All August products are now present in our warehouse, and will indeed ship together starting next week.


Vic Wertz wrote:
Vic Wertz wrote:
Samuel Leming wrote:
My understanding is that you've already received the core book, but not the other items on the August schedule. Once the core book ships I'll put my subsriptions back on "hold for monthly". It'll probably take me weeks to study the core book, so I don't mind waiting on the other items.
Everything but the Map Folio is set to arrive tomorrow, and the Map Folio should be here on Monday. My advice is to keep things shipping together.
...and for those looking in, the Map Folio arrived early. All August products are now present in our warehouse, and will indeed ship together starting next week.

Next week? Woohoo!

I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?


KaeYoss wrote:


Next week? Woohoo!

I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?

Yep! Everything else will have PDFs granted as normal.


Alison McKenzie wrote:
KaeYoss wrote:


Next week? Woohoo!

I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?

Yep! Everything else will have PDFs granted as normal.

Well, then it is a good thing that I made sure to have the money in the bank.

Liberty's Edge

Alison McKenzie wrote:
KaeYoss wrote:
Next week? Woohoo! I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?
Yep! Everything else will have PDFs granted as normal.

Oh. Ok, I didn't know that. Looking at the RPG subscription thread I see this is old news that I overlooked.

I've upgraded my shipping method to USPS Priority Mail for quicker shipping. Am I correct in supposing that this will have no bearing on when you ship the order containing the core book?


Sorry, I hadn't noticed this thread before (I asked the same question a few minutes ago, at http://paizo.com/paizo/messageboards/paizo/customerService/howCanISetMyCamp ainSettingToBeOvernighted).

Guess this means that I can set my shipping back to 'wait for PF', then :).

Great news!

Paizo Employee Chief Technical Officer

Samuel Leming wrote:
Alison McKenzie wrote:
KaeYoss wrote:
Next week? Woohoo! I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?
Yep! Everything else will have PDFs granted as normal.

Oh. Ok, I didn't know that. Looking at the RPG subscription thread I see this is old news that I overlooked.

I've upgraded my shipping method to USPS Priority Mail for quicker shipping. Am I correct in supposing that this will have no bearing on when you ship the order containing the core book?

We'll be stagger-shipping orders out with a goal of having them arrive as close to the release date as possible, so if you select a faster service, we will actually ship it later. So going Priority may not get you your books any sooner. However, given that Priority Mail offers a smaller delivery window, it does improve the odds of getting to you on or before the release date *slightly*.


Vic Wertz wrote:
Samuel Leming wrote:
Alison McKenzie wrote:
KaeYoss wrote:
Next week? Woohoo! I know we won't get PFRPG PDFs before Aug 13, but will we have access to the rest (i.e. Bastards of Erebus) as soon as it ships?
Yep! Everything else will have PDFs granted as normal.

Oh. Ok, I didn't know that. Looking at the RPG subscription thread I see this is old news that I overlooked.

I've upgraded my shipping method to USPS Priority Mail for quicker shipping. Am I correct in supposing that this will have no bearing on when you ship the order containing the core book?

We'll be stagger-shipping orders out with a goal of having them arrive as close to the release date as possible, so if you select a faster service, we will actually ship it later. So going Priority may not get you your books any sooner. However, given that Priority Mail offers a smaller delivery window, it does improve the odds of getting to you on or before the release date *slightly*.

We internationals will still come first, right? Even though we use priority. Because we have to use priority. It's probably still slower than all those domistic services.

Paizo Employee Chief Technical Officer

KaeYoss wrote:
We internationals will still come first, right? Even though we use priority. Because we have to use priority. It's probably still slower than all those domistic services.

Yes—it'll be done longest delivery time first, so destinations outside of North America will be done on day 1.


Vic Wertz wrote:
KaeYoss wrote:
We internationals will still come first, right? Even though we use priority. Because we have to use priority. It's probably still slower than all those domistic services.
Yes—it'll be done longest delivery time first, so destinations outside of North America will be done on day 1.

Wooohoo. That includes stuff with non-subscription in the shipment, right? Like another PFRPG book.

RPG Superstar 2008 Top 32

KaeYoss wrote:
Vic Wertz wrote:
KaeYoss wrote:
We internationals will still come first, right? Even though we use priority. Because we have to use priority. It's probably still slower than all those domistic services.
Yes—it'll be done longest delivery time first, so destinations outside of North America will be done on day 1.
Wooohoo. That includes stuff with non-subscription in the shipment, right? Like another PFRPG book.

To the best of our ability, yes.

Liberty's Edge

Vic Wertz wrote:
We'll be stagger-shipping orders out with a goal of having them arrive as close to the release date as possible, so if you select a faster service, we will actually ship it later. So going Priority may not get you your books any sooner. However, given that Priority Mail offers a smaller delivery window, it does improve the odds of getting to you on or before the release date *slightly*.

Thanks for answering the question, but speed of shipping has become a moot point. A disaster has ruptured my gaming group, so it no longer matters how quickly I can study the new book.

Like everybody else I'll be happy when the book gets here though.

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