Order #1209732

[Tharen the Damned]

Hi,

how can I add the contents of Order #1209732 to the monthly Shipment package?

Thanks
Kristian

[Cosmo]

Tharen the Damned wrote:

Hi,

how can I add the contents of Order #1209732 to the monthly Shipment package?

Thanks
Kristian

Unfortunately, non-Paizo preorders must always ship separately. To ship these items with your subscription, you will need to cancel the preorders, then reorder them once the items are released. You will then have the option at checkout to ship the item with your next subscription shipment.

Thanks,
cos

[Tharen the Damned]

Cosmo wrote:

Unfortunately, non-Paizo preorders must always ship separately. To ship these items with your subscription, you will need to cancel the preorders, then reorder them once the items are released. You will then have the option at checkout to ship the item with your next subscription shipment.

Thanks,
cos

Hi Cosmo,

I just noticed that I was able to add Green Ronin's SoIaF Campaign Guide (order 1136637) to monthly shipment. And that is also a preorder.

Kristian

[Alison McKenzie]

Tharen the Damned wrote:

Hi Cosmo,

I just noticed that I was able to add Green Ronin's SoIaF Campaign Guide (order 1136637) to monthly shipment. And that is also a preorder.

Kristian

That is very strange. It shouldn't be able to do that. We appear to have a coding error. I don't *believe* that it will cause any real problems sitting in your sidecart (theoretically it should just sit there until it's not a preorder any more and can ship with the following subscription shipment), but I'm not a hundred percent sure. I can move it to a new order to be safe, or we can keep it in your sidecart and see what happens, but you'll need to keep an eye on it to see if anything strange happens (like subscription shipments being held up).

[Tharen the Damned]

Alison McKenzie wrote:

That is very strange. It shouldn't be able to do that. We appear to have a coding error. I don't *believe* that it will cause any real problems sitting in your sidecart (theoretically it should just sit there until it's not a preorder any more and can ship with the following subscription shipment), but I'm not a hundred percent sure. I can move it to a new order to be safe, or we can keep it in your sidecart and see what happens, but you'll need to keep an eye on it to see if anything strange happens (like subscription shipments being held up).

I take the risk and see what happens.

I can always moan and complain afterwards :-)