Order #1178471


Customer Service


So, it looks like I need to pay closer attention when buying stuff. You guys have a mastercard number associated with this order, which will never go through--it's one of those pre-paid cards, and I didn't realize you wouldn't bill it at the time of ordering.

I need to get another one, and will have to call in with the new #

Paizo Employee Director of Sales

Thomas Thiessen wrote:

So, it looks like I need to pay closer attention when buying stuff. You guys have a mastercard number associated with this order, which will never go through--it's one of those pre-paid cards, and I didn't realize you wouldn't bill it at the time of ordering.

I need to get another one, and will have to call in with the new #

No problem!

If you don't want to call, you can just leave the current payment method on the order. When we go to ship it and try to charge the card, the failure will cause an automated email to be sent to you. This email will contain links you can use to change the payment method. This way, you don't have to worry about the pre-paid card expiring again before we ship.

Thanks,
cos

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