Order # 1187291 - wrong item

[armnaxis]

Hi,

intrigued by your insane dungeon clearance, I had ordered Dungeon #146 (among others) in my order # 1187291. I received, however, Dungeon #145, which is a fine issue as well, but not the one I wanted. How do we proceed? Shall I send you back #145? Will you refund the $2 for the #146 I didn't get? Or would you rather ship to me a #146? Naturally, the last option is the one I prefer, but any other will do as well.

Thanks,
armnaxis

[Cosmo]

armnaxis wrote:

Hi,

intrigued by your insane dungeon clearance, I had ordered Dungeon #146 (among others) in my order # 1187291. I received, however, Dungeon #145, which is a fine issue as well, but not the one I wanted. How do we proceed? Shall I send you back #145? Will you refund the $2 for the #146 I didn't get? Or would you rather ship to me a #146? Naturally, the last option is the one I prefer, but any other will do as well.

Thanks,
armnaxis

I apologize for the mistake! I will get the proper issue sent out to you as soon as possible. Please keep the mistakenly shipped issue with our apologies.

Thanks,
cos

[armnaxis]

Cosmo wrote:

I apologize for the mistake! I will get the proper issue sent out to you as soon as possible. Please keep the mistakenly shipped issue with our apologies.

Thanks,
cos

Now that is service! Your apologies are well accepted!

Regards,
armnaxis