Just Want to Make Sure Everything's Ok


Customer Service

Jon Brazer Enterprises

Hey Cosmo,

I just subscribed to the PFRPG and adjusted my shipping settings. It showed my estimated July, August and Sept shipments. Sept showed the Bestiary and GM screen, but August didn't how the core book. Is that being handled seperately? I just want to make sure everything's ok.

Thank you for all your hard work.

Dale

Paizo Employee Director of Sales

DMcCoy1693 wrote:

Hey Cosmo,

I just subscribed to the PFRPG and adjusted my shipping settings. It showed my estimated July, August and Sept shipments. Sept showed the Bestiary and GM screen, but August didn't how the core book. Is that being handled seperately? I just want to make sure everything's ok.

Thank you for all your hard work.

Dale

*opens Dale's Subscription order*

Hmm...

*poke*

Interesting...

*shake*

...

*shakeshakeshakeCLANK*

There we go.

It should be all fixed now.

thanks,
cos

Spoiler:
I'm about 90% sure it would have shipped just fine when it tried to ship in August, but now the book is exactly where it is supposed to be: in your sidecart.

Jon Brazer Enterprises

Thanks Cosmo. I appreciate it. :D


Just wanted to hijack Dale's thread instead of starting a new one, I think I'm in the same boat.

I also recently adjusted my shipping options, and the PF-RPG book is not listed as part of any upcoming subscription shipment or in my side-cart.

Thanks!

Paizo Employee Director of Sales

Starfury wrote:
I also recently adjusted my shipping options, and the PF-RPG book is not listed as part of any upcoming subscription shipment or in my side-cart.

Fixed!

Starfury wrote:
Just wanted to hijack Dale's thread instead of starting a new one, I think I'm in the same boat.

It's generally a better idea to start a new thread, actually. Once I've "finished" a thread I usually don't pay too close of attention to it. I rarely miss a new thread, however, as that "1 post" flag on a thread in my Customer Service forum really disturbs the feng shui I try to maintain. :)

Thanks,
cos

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