How do I edit payment details for pre-orders?


Customer Service


Hi.
I've just updated my credit card details for my subscriptions no problem (I think). But, how do I do update my pre-orders - or do I need to cancel and re-order using the new details?
Thanks.


I've had to do this a couple of times and have had great luck simply sending an email to Paizo via the address listed in the order confirmation.

AJC

Paizo Employee Director of Sales

AJC is right.

You cannot affect an existing order, but if you've already input the payment information into our system (on your subscription) just send us an email to customer.service@paizo.com with the order number and the last 4 digits of the card you'd like to use, and we will update your order.

thanks,
cos

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