No sight of it


Customer Service

Sovereign Court

Pathfinder Adventure, Lost Omens, Rulebook Subscriber

So, I have yet to see the order that was sent a month ago. I am having them forwarded, and I'm wondering if I can change the address my subscriptions should be sent to and if I can get the missing order packaged with the new one. The missing order is number 1173182. Thanks so much for great service and a great product!

Paizo Employee Director of Sales

thefishcometh wrote:
So, I have yet to see the order that was sent a month ago. I am having them forwarded, and I'm wondering if I can change the address my subscriptions should be sent to and if I can get the missing order packaged with the new one. The missing order is number 1173182. Thanks so much for great service and a great product!

I checked your subscriptions, and they are still set to ship to the address listed on this order. SO you will need to change your address as soon as possible on your My Subscriptions page.

Since we will start shipping the next pathfinder very soon (like... today or tomorrow), I am going to cancel the order for your Pathfinder #23. Once you've let me know that the address is changed, I'll uncancel the order, add the replacements, and get it shipped out.

Thanks,
cos

Sovereign Court

Pathfinder Adventure, Lost Omens, Rulebook Subscriber

OK, I have changed the address. Thanks again, Cosmo!

Paizo Employee Director of Sales

thefishcometh wrote:
OK, I have changed the address. Thanks again, Cosmo!

Excellent!

I have gotten your order taken care of, and sent you a new confirmation email. We will get it shipped out as soon as possible.

thanks,
cos

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