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I'm ashamed to admit that I haven't received my April subscription order (#1160474). I moved that month and, while I did put in the change of address with the Post Office the same day(April 10th), I forgot to change my shipping address with Paizo until May. Seeing as I only moved across town I figured that my order would be forwarded to my new address, so I gave it a while to arrive. Unfortunately this is not the case. Any help with this would be greatly appreciated.
Director of Sales
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I'm ashamed to admit that I haven't received my April subscription order (#1160474). I moved that month and, while I did put in the change of address with the Post Office the same day(April 10th), I forgot to change my shipping address with Paizo until May. Seeing as I only moved across town I figured that my order would be forwarded to my new address, so I gave it a while to arrive. Unfortunately this is not the case. Any help with this would be greatly appreciated.
I'll throw some replacements in with your next subscription shipment.
Thanks,
cos
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I'm ashamed to admit that I haven't received my April subscription order (#1160474). I moved that month and, while I did put in the change of address with the Post Office the same day(April 10th), I forgot to change my shipping address with Paizo until May. Seeing as I only moved across town I figured that my order would be forwarded to my new address, so I gave it a while to arrive. Unfortunately this is not the case. Any help with this would be greatly appreciated.I'll throw some replacements in with your next subscription shipment.
Thanks,
cos
Thanks!
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Director of Sales
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I don't understand. You charged me again for product I haven't received? I can understand an extra shipping cost, but why am I paying for Pathfinder #21 and Pf Chronicles: Dark Markets twice? I refer to order #1181213.
I apologize for the charge! Those were supposed to have been free replacements. I have credited the overcharge back to your card.
Thanks,
cos