Could someone take a look at this order? It seems like it's been pending for longer than usual.
I'm guessing something is out of stock.
If it would be possible to split this order into two parts can we do that? Stuff that's in stock ships now, stuff that's holding up the order ships when available?
I used my Pathfinder RPG off to printer discount for this order and I'd hate to lose it if my order doesn't ship in time.
Director of Sales
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Could someone take a look at this order? It seems like it's been pending for longer than usual.
I'm guessing something is out of stock.
If it would be possible to split this order into two parts can we do that? Stuff that's in stock ships now, stuff that's holding up the order ships when available?
I used my Pathfinder RPG off to printer discount for this order and I'd hate to lose it if my order doesn't ship in time.
I took a look at your order, and the reason that it has not yet shipped is that a number of the items on the order have an estimated shipping time of 5 to 11 business days. Today is the 8th business day since the order was placed, so it should be shipping out sometime this week.
I can break your order up, but this would incur you an additional shipping and handling fee. I don't think that it would be much of a savings of time or money for you.
If you still haven't received your shipping notification by the beginning of next week, let me know and I will break up your order and waive the additional shipping.
Thanks,
cos
I took a look at your order, and the reason that it has not yet shipped is that a number of the items on the order have an estimated shipping time of 5 to 11 business days. Today is the 8th business day since the order was placed, so it should be shipping out sometime this week.
I can break your order up, but this would incur you an additional shipping and handling fee. I don't think that it would be much of a savings of time or money for you.
If you still haven't received your shipping notification by the beginning of next week, let me know and I will break up your order and waive the additional shipping.
Thanks,
cos
Ah, I see. I must have overlooked the 5-11 day thing.
I will wait as suggested and keep an eye out for my shipping notification.