PAP #21


Customer Service


Rec'd the notification that #22 has shipped, and have downloaded the pdf, BUT...

Never rec'd #21, nor the pdf. (No notice of it shipping either.)

New subscriber (starting with #20) so I think we just skipped a beat on the subscription.

Help, please!

Paizo Employee Director of Sales

Emperor7 wrote:

Rec'd the notification that #22 has shipped, and have downloaded the pdf, BUT...

Never rec'd #21, nor the pdf. (No notice of it shipping either.)

New subscriber (starting with #20) so I think we just skipped a beat on the subscription.

Help, please!

You are correct. Your subscription accidentally skipped an issue.

To correct this, would you like me to send your Pathfinder #21 right away, or would you like to wait and send it with your next subscription shipment?

Let mew know how you would like to proceed, and I will get it taken care of.

thanks,
cos


If you ship it later do I have to wait for the pdf? If so, pls ship right away.

Thanks!

Paizo Employee Director of Sales

Emperor7 wrote:

If you ship it later do I have to wait for the pdf? If so, pls ship right away.

Thanks!

The PDF becomes available when the book ships, so I will get your book shipped out to you as soon as possible. You should be receiving your order confirmation email shortly.

Thanks,
cos


Cosmo wrote:
Emperor7 wrote:

If you ship it later do I have to wait for the pdf? If so, pls ship right away.

Thanks!

The PDF becomes available when the book ships, so I will get your book shipped out to you as soon as possible. You should be receiving your order confirmation email shortly.

Thanks,
cos

Works for me! Thanks for helping me out!

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