PDF Corrupt


Customer Service


Adventure Path Charter Subscriber

I just ordered four Paizo PDFs using your great discount deal, and I'm happy with my purchases, except for "D4 Hungry are the Dead". It seemed to personalize fine, but when I download it the file seems to be corrupted. There are large blank chunks, and I get error messages when I try to scroll down the pages. Have you heard of such a problem from anyone else?

Paizo Employee Chief Technical Officer

PbemDM wrote:
I just ordered four Paizo PDFs using your great discount deal, and I'm happy with my purchases, except for "D4 Hungry are the Dead". It seemed to personalize fine, but when I download it the file seems to be corrupted. There are large blank chunks, and I get error messages when I try to scroll down the pages. Have you heard of such a problem from anyone else?

I'd suggest repersonalizing and redownloading.


Adventure Path Charter Subscriber

Thanks. I tried repersonalizing a few times yesterday, and kept getting the same response. When I tried again today, it worked. Go figure.

Grand Lodge

sometimes clearing your cache when you have a problem like this helps a lot

Community / Forums / Archive / Paizo / Customer Service / PDF Corrupt All Messageboards
Recent threads in Customer Service