Cosmo
Director of Sales
|
I am wondering why:
Order # 1117228
Placed January 14, 2009is still M.I.A.? It says pending in my history, but I have received several orders since January. Is it an out-of-stock problem or is there another issue?
It appears that there was a payment method failure (Expired card) which was never reprocessed. Would you like to reprocess the order (and ship it) right away, or would you like me to combine it with your next subscription shipment in May?
Thanks,
cos
Cosmo
Director of Sales
|
Thanks for the quick response. Just re-process the order and add it into my May order. No hurry, just wanted to make sure that I got #18.
Thanks again,
Mark
PS- You guys do great work!
I have moved the items into your sidecart, and they will ship out with your next subscription shipment.
Thanks,
cos