Director of Sales
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Morning, all!
Just letting you know that order 1151925 has been in "pending" since March 25th. Is there anything I can do to get it un-stuck?
Thanks,
-j.
Despite being the same payment method that successfully processed for your Pathfinder #21, the payment method for this order has failed repeatedly, and I cannot tell why. I have therefore sent a payment failed email so that you can take a look at it and possibly confer with the issuing bank. When you want me to re-process, please just let me know.
Thanks,
cos